General Terms and Conditions

DETAIL Business Information GmbH
Messerschmittstraße 4
80992 Munich
Germany
VAT ID No.: DE 270819423

 

Conditions of delivery and payment for books, individual magazines and subscription:

The provisions in Clause 1 to Clause 8 are intended for both consumers within the meaning of Section 13 of the German Civil Code [BGB] and entrepreneurs within the meaning of Section 14 BGB. Any deviating regulations for consumers or entrepreneurs are explicitly stated.


Overview

Clause 1 – Scope of application
Clause 2 – Dispute resolution
Clause 3 – Conclusion of contract / storage of the contract text 
Clause 4 – Prices, shipping costs and retention of title 
Clause 5 – Terms of payment

Clause 6 – Terms of delivery and reservation regarding correct and punctual supply to ourselves by our suppliers
Clause 7 – Warranty
Clause 8 – Special regulations for subscriptions
Clause 9 – Terms of use of the "DETAIL Inspiration" online database
Clause 10 – Right of cancellation
Clause 10.1 – Right of cancellation for contracts for the delivery of goods
Clause 10.2 – Right of cancellation for subscription contracts
Clause 10.3 – Right of cancellation for contracts for the delivery of digital contents (access to the Detail database)
Clause 11 – Applicable law and final provisions
Clause 12 – Delivery to entrepreneurs
Clause 13 – Retention of title for entrepreneurs
Clause 14 – Place of performance, applicable law, place of jurisdiction for entrepreneurs
Clause 15 – Rights of use
Clause 16 – Advertorials on social media channels

 

Clause 1 – Scope of application
(1) These General Terms and Conditions (hereinafter: GTC) apply to all contracts concluded between us, DETAIL Business Information GmbH, Messerschmittstrasse 4 in 80992 Munich, Germany registered at Munich Local Court under HRB no. 183122, Managing Directors: Dr Jürgen Wolf and Markus Wolf (hereinafter also referred to as Sellers) and you as our customer  for the goods presented in our range of products.
(2) The online shop of DETAIL Business Information GmbH can be reached at the address www.detail.de/shop.
(3) A consumer means every natural person who enters into a legal transaction for purposes that are predominantly outside his or her trade, business or profession, Section 13 of the German Civil Code (BGB). An entrepreneur means a natural or legal person or a partnership with legal personality who or which, when entering into a legal transaction, acts in exercise of his or her or its trade, business or profession, Section 14 BGB.
(4) The provisions in Clauses 1 to 11 are intended for both consumers within the meaning of Section 13 BGB and entrepreneurs within the meaning of Section 14 BGB. Any deviating regulations for consumers or entrepreneurs are explicitly stated. The provisions in Clauses 12 to 14 contain (partly deviating) provisions that are intended solely for entrepreneurs and can be disregarded by consumers. The provisions set out in Clauses 15 to 16 are intended solely for advertisers on our websites and can also be disregarded by consumers.
(5) If third-party providers are commissioned with payment processing, e.g. PayPal, their general terms and conditions apply.


Clause 2 – Dispute resolution
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes involving contractual obligations arising under online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

Clause 3 – Conclusion of contract / storage of the contract text
(1) The presentation and advertising of items in our range does not constitute a binding offer to conclude a purchase contract, but an invitation to you to order the goods described in our range.
(2) The contract for the goods contained in your shopping cart is concluded by clicking the button "Place order” at the end of the ordering process. Immediately after sending the order, the customer receives a confirmation by e-mail.
(3) Your order data shall be stored by us. You shall receive an order confirmation including the data provided by e-mail that you can print out via your account.

Clause 4 – Prices, shipping costs and retention of title
(1) The prices stated on the product pages include the statutory value added tax and other price components.
(2) In addition to the prices stated, shipping costs might be charged that are shown in the shop on the page with the current shipping costs. The shipping costs shall be clearly communicated to you again in the shopping cart system and on the order page.
(3) The goods remain the property of DETAIL Business Information GmbH until the purchase price has been paid in full. Before the transfer of ownership, any pledging, transfer by way of security, processing or transformation is not permitted without our consent.


Clause 5 – Terms of payment
(1) We offer the following payment methods: invoice, Paypal and credit card.
(2) If you are in default of payment, the purchase price shall be subject to interest at a rate of 5 percentage points above the base interest rate during the period of default. We reserve the right to furnish proof of and claim greater damage caused by default.

 

Clause 6 – Terms of delivery and reservation regarding correct and punctual supply to ourselves by our suppliers
(1) DETAIL Business Information GmbH delivers worldwide. Delivery by DETAIL Business Information GmbH is carried out by a transport service provider selected by DETAIL Business Information GmbH, e.g. DHL/UPS.
(2) If not all of the ordered products are in stock, we shall be entitled to make partial deliveries at our expense, insofar as this is reasonable for you.
(3) If the ordered product is not available because our suppliers have not supplied us with this product through no fault of our own, we may withdraw from the contract. In this case, we shall inform you immediately and, if necessary, suggest a comparable product that we can deliver to you. If no comparable product is available or if you do not wish to receive a comparable product, we shall refund any payments already made to you without delay.
(4) Should the delivery of the goods fail through your fault despite three attempts made at delivery, we may withdraw from the contract. Any payments made shall be refunded to you without delay.
(5) Please understand that consignments on approval are not possible.
(6) If goods are delivered with obvious transport damage, please immediately lodge a complaint with the person/company effecting delivery and contact us as soon as possible (Tel: +49 (0) 89 3816200 or mail@detail.de). Any failure to lodge a complaint or contact us has no consequences for your statutory warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance.

Clause 7 – Warranty
The statutory warranty rights apply to the goods offered in our online shop, unless the following provisions provide otherwise.

 

Clause 8 – Special regulations for subscriptions
I. For subscriptions, the following additional special regulations apply to entrepreneurs within the meaning of Section 14 BGB:
(1) Subscriptions with an agreed minimum term (i.e. subscriptions concluded for a specific period, the term of which is automatically extended after the minimum term has expired without due notice) may be terminated in writing with a notice period of four weeks to the end of the minimum term. The minimum term is two years at the maximum. If the subscription is not terminated, the term shall be extended by one year.
(2) Subscriptions with an agreed fixed term (i.e. subscriptions concluded for a specific period, the term of which is not automatically renewed) cannot be terminated with due notice and end automatically upon expiry of the fixed term. The fixed term is two years at the maximum.
(3) Please inform us immediately of any change in address or any other change so that delivery can continue to be made correctly because requests to forward post that can be made at the post office do not apply to magazines.
(4) If your address changes, the post office may inform us of your new address. However, you can object to the post office forwarding your address within a period of four weeks after ordering. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.
(5) The annual subscription price is due upon conclusion of the subscription.

II. For subscriptions, the following additional special regulations apply to consumers within the meaning of Section 13 BGB:
(1) Subscriptions with an agreed minimum term (i.e. subscriptions concluded for a specific period, the term of which is automatically extended after the minimum term has expired without due notice) may be terminated in writing with a notice period of four weeks to the end of the minimum term. The minimum term is two years at the maximum. After this, subscriptions may be terminated at any time with one month's notice; subscribers shall be refunded any amounts paid in advance if and to the extent that the subscriber paid these amounts for periods after the end of the subscription.
(2) Subscriptions with an agreed fixed term (i.e. subscriptions concluded for a specific period, the term of which is not automatically extended) cannot be terminated with due notice and end automatically upon expiry of the fixed term. The fixed term is two years at the maximum.
(3) Please inform us immediately in the event of change in address or any other change so that delivery can continue to be made correctly because requests to forward post that can be made at the post office do not apply to magazines.
(4) If your address changes, the post office may inform us of your new address. However, you can object to the post office forwarding your address within a period of four weeks after ordering. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time
(5) The annual subscription price is due upon conclusion of the subscription.

Section 9 - Disclaimer
The DETAIL Business Information GmbH cannot take responsibility for information found on third party web sites outside its control. While we attempt to provide links only to third-party web sites that comply with all applicable laws, regulations and our standards, please understand that the content on these third-party web sites is subject to change without notice to the DETAIL Business Information GmbH.
We therefore cannot be responsible for, and accept no liability for, any information or opinion contained in any third-party web site.

Section 10 - Place of performance, applicable law and place of jurisdiction
The exclusive place of performance for all claims is Munich. The agreement shall be governed by German law, without recourse of the UN convention on Contracts for the International Sale of Goods, even if the Customer places an order from abroad or if goods are delivered to an address outside Germany. If the Customer´s legal domicile or usual place of residence is outside Germany , the place of jurisdiction for any claims arising from the order shall be Munich.

Section 11 - Online database “DETAIL inspiration”

  1. The DETAIL Business Information GmbH offers customers access to articles and design drawings (“Material”) in the online database “DETAIL inspiration” (“Database”) on the basis of a paid subscription agreement.

  2. The DETAIL Business Information GmbH assumes no liability and makes no guarantees whatsoever for the availability of the database. The DETAIL Business Information GmbH strives to maintain 24-hour availability of the database. Exceptions are those periods when work is being conducted on the system or the database. The DETAIL Business Information GmbH is authorised at all times to shut down the database and to restrict, expand and/or alter the available material. Statements made by the DETAIL Business Information GmbH in the subscription agreement or on websites regarding the database are understood to be solely descriptions of its condition and are not a guarantee or assurance of a particular property.

  3. Pursuant to the subscription agreement and the provisions of this § 11, upon payment of the owed subscription agreement fee the customer receives the non-exclusive, non-transferable right to use the material in accordance with this § 11 for himself/herself and for the contractually stipulated authorised users. This usage right is limited to the term of the subscription agreement.

  4. Registration is required to use the database. The customer selects a user name and password when registering. The customer is responsible for maintaining the secrecy of the user name and password and is obligated to pay all of the payment claims asserted by the DETAIL Business Information GmbH emerging from the usage of the user name and password. The burden of proof for any abuse of the user data is upon the customer. The DETAIL Business Information GmbH can block or delete the access if there are grounds for suspecting the abuse of the user data. The DETAIL Business Information GmbH will notify the user without delay regarding such blockage or deletion of access.

  5. The customer is responsible for fulfilling and maintaining the technical requirements for the access to the database, in particular as regards the implemented hardware and operating system software, the Internet connection and the latest browser software. The customer is obligated to undertake the measures necessary to safeguard his/her systems, in particular to use the standard security settings of the browser and up-to-date protective mechanisms for blocking malware.

  6. Usage of the database is limited to the number of authorised users stipulated in the subscription agreement. To the extent that no access via an IP check is agreed, the authorised users must be specified by name by the customer. If the customer purchases a single-terminal license, only the customer is authorised to use the material. If the customer purchases a multi-terminal license, then access authorisation is only granted for those IP addresses or user names and passwords registered with the DETAIL Business Information GmbH. The DETAIL Business Information GmbH is authorised to examine whether the provisions for usage are being complied with. Authorised users are permitted to use the material via computer workstations located inside the physical premises of the customer or, if permitted by the customer, remotely via the customer’s secure network.

  7. The usage right only authorises access for purposes of research and reading, downloading and the storage of the material one time only on the computer of the customer or the authorised user. The customer or authorised user is also permitted to print out the document one time only. The prior written consent of the DETAIL Business Information GmbH is required for the further reproduction or other utilisation of documents or material from the database. It is not permitted to forward the material to third parties or to reproduce and/or provide public access to the material, in particular via other networks and/or the Internet. Additionally, it is not permitted to use or exploit the material in part or in whole by means of its sale, hiring, lease, loan or otherwise to third parties.

  8. Furthermore, it is not permitted to use and/or permanently store the material in part or in whole for the construction of a systematic collection or in a local retrieval system. Entry of the material in databases or database works is not permitted. Downloaded material is fundamentally only permitted to be stored for the duration of the subscription and must be deleted thereafter. The DETAIL Business Information GmbH waives the right to require the return of the material. Permanent archiving of the material is not permitted.

  9. The DETAIL Business Information GmbH is authorised to undertake technical measures for the prevention of usage exceeding the permitted scope, in particular to install corresponding access bans. The customer is not permitted to employ any equipment, products or other means or materials which serve to evade or override the technical measures implemented by the DETAIL Business Information GmbH. In particular, the customer is not permitted to utilise any robots, web crawler and spider programmes, meta search engines or comparable technologies which automatically access, search and/or index content from the online database. In the event of abuse, the DETAIL Business Information GmbH is authorised to immediately block or delete access to the database. Further rights and claims of the DETAIL Business Information GmbH, in particular the rights to extraordinary termination for good cause and damage compensation claims, remain unaffected by the above.

  10. The customer and authorised users are not permitted to edit, process or otherwise alter the material either in part or in whole.

  11. The DETAIL Business Information GmbH assumes no warranty/liability whatsoever for the content-related accuracy or usability of the material.

  12. The DETAIL Business Information GmbH does not bear the risk of data loss along the transmission routes. The risk is transferred to the customer when the material is provided for access on the server.

  13. The customer is obligated to inform the authorised users of the above provisions and to ensure that these provisions are complied with.

Section 12 - Severability Clause
In the event that one or several of these terms of business are invalid wholly or in part, this shall not affect the validity of the remaining provisions.

Section 13 - Legal Note
Link to the platform of the European Commission
according to Regulation on consumer ODR. We are neither willing nor obliged to participate in dispute resolution procedures before a consumer arbitration body. 

Conditions of delivery and payment for books, individual magazines and subscriptions


1. Customer's right to return individual magazines and books

Customers may return books and individually purchased magazines without stating reasons within two weeks after receipt of said goods. Goods shall be returned together with the original invoice and in a faultless condition; to maintain the deadline it is sufficient to dispatch the goods within the two weeks period. Address your return delivery to:

Leserservice DETAIL / DETAIL Business Information GmbH
Vertriebsunion Meynen
65341 Eltville
Germany


2. Packaging and forwarding expenses

Books and individually purchased magazines

Goods will be packed in compliance with standard business practices. The DETAIL Business Information GmbH will choose the transport route and the means of transport. Generally, shipment will be by mail. The cost of packaging and shipment will be assumed by the Customer.
The cost of shipping books and individually purchased magazines outside of Germany (via surface mail) is as follows (+7% VAT, if applicable):

for 1 DETAIL magazine:
€ 5.95
GBP 4.06
USD 7.80
CHF 9.90

for 1 book:
€ 12.-
GBP 8.20
USD 16.40
CHF 20.-

The cost of shipping books and individually purchased magazines within Germany is as follows:

for 1 DETAIL magazine:
€ 3.75
GBP 2.56
USD 4.70
CHF 6.20

for 1-2 books:
€ 6.70
GBP 4.58
USD 8.30
CHF 11.20

for 3-10 books:
€ 8.95
GBP 6.11
USD 11.10
CHF 14.90

For greater quantities, the weight of the respective shipment is used as a basis for determining the cost. The Online Shop calculates the exact cost of shipment and displays it on the screen.


Subscriptions

The costs of shipment for an annual subscription DETAIL German/English (12 issues) are as follows:
Germany: € 25.20                  
Austria: € 31.00 (plus 7% VAT, if no VAT Identification Number is specified)
Switzerland: CHF 73.20                  
EU: € 43.00 / GBP 30.40 (plus 7% VAT, if no VAT Identification Number is specified)
Europe other than EU: € 43.00                  
Overseas: € 49,00 / USD 70.00             
Overseas (via airmail): USD 98.00                  

The costs of shipment for a two-year subscription DETAIL German/English (20 issues) are twice the costs of shipment for the one-year subscription.
Germany: € 50.40                  

The costs of shipment for a DETAIL ENGLISH subscription are included (surface mail)
Additional airmail costs per year:
DETAIL ENGLISH: US$ 15.20                  
DETAIL COMBINED: US$ 28.00                  

The costs of shipment for DETAIL Design standing magazine files
     
Germany
1 piece: € 3.75
5 pieces: € 6.70

€ others
1 piece: € 5.95
5 pieces: € 12.00

Switzerland
1 piece: CHF 9.90
5 pieces: CHF 20.00

GBP
1 piece: £ 4.06
5 pieces: £ 8.20

Overseas    
1 piece: US$ 7.80
5 pieces: US$ 16.40


3. Value added tax
All prices in Germany include VAT. Outside of Germany but within the EU a further 7% VAT is added (if no VAT Identification Number is specified).
If you are a company resident of the EU, please specify your VAT Identification Number in order to be exempt of VAT.


4. Method of payment
Orders from outside Germany via credit card are delivered immediately; otherwise advanced payment is required. Where advanced payment is required, a proforma invoice covering the final amount is sent to the Customer and the goods are shipped when payment is received.
Payment from abroad can be made by credit card, remittance or by cheque.
We recommend payment by American Express, Euro/Master, Diners or Visa credit card (when placing your order, simply specify the credit card number and the expiry date). This will save you the high bank charges involved with remittances and we can ship the goods to you even earlier.
Payments by American Express will be debited in EURO.


5. Subscription conditions
For subscriptions, the following additional special regulations apply to entrepreneurs within the meaning of Section 14 BGB:
(1) If a customer is headquartered in a country of the eurozone (euro currency area) or Switzerland, a subscription has a term of one year and is automatically renewed for one year at a time unless it is cancelled in writing six weeks before the expiry of the respective term of contract.
(2) If a customer is headquartered in a country other than the country mentioned in paragraph (1), a subscription has a fixed term.
(3) In the event of relocation or other changes, please inform us immediately so that we can continue to deliver to the correct address because the post office will not forward magazines even with a redirection order/forwarding request.
(4) If your address changes, the post office may inform us of your new address. However, you may object to your address being forwarded by the post office within a period of four weeks after placing your order. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.
(5) The annual subscription price is due upon conclusion of the subscription.

For subscriptions, the following additional special regulations apply to consumers within the meaning of Section 13 BGB:

For contracts concluded before 1 March 2022 the following applies:
(1) If a customer is domiciled in a country of the eurozone (euro currency area) or Switzerland, a subscription has a term of one year and is automatically renewed for one year at a time unless it is cancelled in writing one month before the expiry of the respective term of contract.
(2) If a customer is domiciled in a country other than the country mentioned in paragraph (1), a subscription has a fixed term.
(3) In the event of relocation or other changes, please inform us immediately so that we can continue to deliver to the correct address because the post office will not forward magazines even with a redirection order/forwarding request.
(4) If your address changes, the post office may inform us of your new address. However, you may object to your address being forwarded by the post office within a period of four weeks after placing your order. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.
(5) The annual subscription price is due upon conclusion of the subscription.

For contracts concluded as of 1 March 2022 the following applies:
(1) If a customer is domiciled in a country of the eurozone (euro currency area) or Switzerland, a subscription has a term of one year and is automatically renewed for an indefinite period unless it is cancelled in writing one month before the expiry of the term of contract. After the expiry of the initial term, the subscriber has a right to cancel the subscription in writing at any time with a notice period of one month.
(2) If a customer is domiciled in a country other than the country mentioned in paragraph (1), a subscription has a fixed term.
(3) In the event of relocation or other changes, please inform us immediately so that we can continue to deliver to the correct address because the post office will not forward magazines even with a redirection order/forwarding request.
(4) If your address changes, the post office may inform us of your new address. However, you may object to your address being forwarded by the post office within a period of four weeks after placing your order. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.
(5) Subscriptions are charged for one year in advance when the subscription is taken out. Any overpaid subscription fees are refunded in due proportion in the event of cancellation.

6. Cancellation of orders by the Customer
All orders can be cancelled in writing (also by email) within two weeks. You can use the enclosed sample revocation form for this purpose, but it is not mandatory. This also applies to orders for subscriptions.
Address your cancellation and/or return delivery to:
Leserservice DETAIL / DETAIL Business Information GmbH
Vertriebsunion Meynen
65341 Eltville
Germany
Email: mail@detail.de


7. Delivery time
Within Germany, the delivery time is approximately one week; depending on the respective location, deliveries abroad may take six to eight weeks.
In Germany, failed deliveries should be reported to us within one month of the order date; abroad they should be reported within two months.


8. Special regulations for subscriptions
The provisions in Clause 1 to Clause 11 are intended for both consumers within the meaning of Section 13 of the German Civil Code [BGB] and entrepreneurs within the meaning of Section 14 BGB. Any deviating regulations for consumers or entrepreneurs are explicitly stated.

For subscriptions, the following additional special regulations apply to entrepreneurs within the meaning of Section 14 BGB:
(1) If a customer is headquartered in a country of the eurozone (euro currency area) or Switzerland, a subscription has a term of one year and is automatically renewed for one year at a time unless it is cancelled in writing six weeks before the expiry of the respective term of contract.

(2) If a customer is headquartered in a country other than the country mentioned in paragraph (1), a subscription has a fixed term.

(3) In the event of relocation or other changes, please inform us immediately so that we can continue to deliver to the correct address because the post office will not forward magazines even with a redirection order/forwarding request.

(4) If your address changes, the post office may inform us of your new address. However, you may object to your address being forwarded by the post office within a period of four weeks after placing your order. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.

(5) The annual subscription price is due upon conclusion of the subscription.


For subscriptions, the following additional special regulations apply to consumers within the meaning of Section 13 BGB:

For contracts concluded before 1 March 2022 the following applies:
(1) If a customer is domiciled in a country of the eurozone (euro currency area) or Switzerland, a subscription has a term of one year and is automatically renewed for one year at a time unless it is cancelled in writing one month before the expiry of the respective term of contract.

(2) If a customer is domiciled in a country other than the country mentioned in paragraph (1), a subscription has a fixed term.

(3) In the event of relocation or other changes, please inform us immediately so that we can continue to deliver to the correct address because the post office will not forward magazines even with a redirection order/forwarding request.

(4) If your address changes, the post office may inform us of your new address. However, you may object to your address being forwarded by the post office within a period of four weeks after placing your order. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.

(5) The annual subscription price is due upon conclusion of the subscription.


For contracts concluded as of 1 March 2022 the following applies:
(1) If a customer is domiciled in a country of the eurozone (euro currency area) or Switzerland, a subscription has a term of one year and is automatically renewed for an indefinite period unless it is cancelled in writing one month before the expiry of the term of contract. After the expiry of the initial term, the subscriber has a right to cancel the subscription in writing at any time with a notice period of one month.

(2) If a customer is domiciled in a country other than the country mentioned in paragraph (1), a subscription has a fixed term.

(3) In the event of relocation or other changes, please inform us immediately so that we can continue to deliver to the correct address because the post office will not forward magazines even with a redirection order/forwarding request.

(4) If your address changes, the post office may inform us of your new address. However, you may object to your address being forwarded by the post office within a period of four weeks after placing your order. We will assume that you agree to the forwarding of your address if you do not exercise your right to object in due time.

(5) Subscriptions are charged for one year in advance when the subscription is taken out. Any overpaid subscription fees are refunded in due proportion in the event of cancellation.


9. Other
All rights reserved with respect to price changes, delivery conditions and errors.
Titles published at a later date will be sent to you as soon as they appear and you will be charged at that time.

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